FAQs:

If you are unsure of your child's level, there are a couple of options. If you have a good understanding of your child's skill level, with a series of questions our office staff would easily be able to assist you to right level. Another option that we often recommend would be to sign up for a few private lessons. An instructor would easily be able to tell you what level to sign up for in the future. Please refer to this page for questions about levels.

Almost all of our lessons are based off of a recurring-lesson basis. When you select a class, instructor, day of the week, and time, you lock yourslef into that spot indefinitely. This is true for private lessons, group lessons, and swim teams. You can also book individual (non-recurring) private lessons at any time.

We offer make-up lessons for excused absenses for our group lessons. For private lessons scheduled on a recurring basis, with advanced notice you are able to cancel private bookings and receive a credit for lessons that will be missed.

Yes. You can cancel any time. Group lessons, Swim Teams, Baby and Tot classes all require a 15-day notice to drop a class.

We have mulitple locations. Our primary location is at Kia Ora Fitness in Kennewick. This is where all group lessons take place. This location is in operation year-round. We currently have 2 other outdoor locations in Richland and West Richland that hold private lessons only in the Summer months. Please be sure that you are headed to the right location for your lesson. You can find more information on our locations page here.